An organization’s website is often a stand-in for its brand – and its quality can impact how customers consider your jurisdiction over other options. Here are two more personas that are likely to treat your website as a barometer of your agency’s quality and abilities: tourists and job seekers.
Over the course of your career in government, you may well field news media requests. For some, that’s not a pleasant task. Here’s what you need to know to ensure your news interview is a great opportunity rather than a career crimper.
“The power of life and death is in the tongue,” is not an overstatement or exaggeration. Words matter more than you might realize.
We all recognize the value of networking, connecting with our professional peers to learn and grow and share contacts. But for some, the coffee or cocktail mingler isn’t much fun and can be ineffective. The good news? There are better ways to make meaningful connections.
Government has an information distribution problem. These three principles can reverse the trend, and elevate your next information campaign to the top.
Now that you know your message (your one key point) and you know your audience (what type of language and how much detail you should provide), it’s time to know your style (how you present the material).
If you’re contemplating a role in government where you serve an elected official, or perhaps you’re already working for one, these helpful strategies wil help you navigate what can be tricky and unexpected waters.
If you haven’t made professional plans for 2019 yet, you may be feeling the heat. But GovLoop has an opportunity for you.
A ServiceNow survey of customer service leaders across industries found that the most successful service departments adopt three best practices.
As a leader or a communicator, are you challenged to motivate others to act? Here are tips on how to communicate effectively utilizing adult learning theory to change behavior.