Communications

The Benefits of Improv for Government Officials

"Imagination is more important than knowledge." - Albert Einstein (The genius professor was right, but perhaps someone should have bought him a comb.) In order to have effective governance skills, government officials must be able to listen organically, navigate change wisely and be flexible in creative problem solving. Listening is about really taking in what... Read more »

The Need for Centralized and Strategic Social Media

Across industry and government agencies, social media has transformed from a ‘nice to have’ to an essential component of information delivery, communications and service strategies. By developing a centrally managed social media strategy that empowers personnel across the agency to interact with citizens as they need to, agencies can enhance the citizen experience and create... Read more »