Great video Adriel,
I was reading this Deloitt report addressing 2.0 and in it they make some great points. One thing that grabbed me is the table they provided showing a paradigm change: …the following section contrasts the difference between Government 1.0 and 2.0 across four dimensions:
Government 1.0 – Hierarchical, Rigid
Government 2.0 – Networked, Collaborative, Flexible
New Models of Service Delivery
Government 1.0 – One-size-fits-all, Monopoly, Single channel
Government 2.0 – Personalized, Choice-based, Multi-channel
Government 1.0 – Input-oriented, Closed
Government 2.0 – Outcome-driven, Transparent
Government 1.0 – Spectator
Government 2.0 – Participative
In later blogs, the authors address some of the difficulties in 2.0 adoption, Not the least being that the scope of the change prevents adoption. Too much change too fast.
And a comment was attached in a later blog on the same subject. To summarize the comment: Local champions are needed to inform and to communicate the value of 2.0.
I agree. Local champions like you Adriel, change the world. Thanks for the message. Everyone wants progress, it’s the changing that is so awful.
I knew you’d love that four dimensions bit as well. Be safe