Posts Tagged: research

How User Research Can Improve Application Processes

Does your government agency run a program or service that requires people to apply? By doing research into the experiences that applicants are having, you can gain insights to help design and implement improvements.

Data May be Open, but is it Secure?

“It would be false to say that people are happily sharing their data with us.” That’s how the Department of Defense’s Col. Bob Saxon explained his agency’s efforts to open up government data. For all of its potential benefits, open data also presents security risks to those providing the information. From loss of agency confidentiality,Read… Read more »