IJIS Institute Rolls Out Statewide Automated Victim Information and Notification (SAVIN) Technology Help Desk

SAVIN Technology Knowledge Center and Help Desk to provide expertise directly to constituencies at all levels Ashburn, VA, (August 20, 2013). The IJIS Institute, a nonprofit organization that focuses on mission-critical information sharing for justice, public safety, and homeland security, has implemented the SAVIN Technology Knowledge Center and Help Desk. The SAVIN Technology Help Desk—designed,Read… Read more »

Mobility: It’s All About the Benefits

Mobility. It is the buzzword of the day and the future of citizen-government engagement. It holds tremendous promise for reducing costs and improving delivery of government services. But, it does require thoughtful implementation to ensure that its economic benefits outweigh the security risks and agencies promote collaboration without jeopardizing privacy. A recent report by ResearchRead… Read more »

Through the Looking Glass: How Google Glass Could Radically Change Your Organization

A couple of weeks ago I read an article in Rolling Stone entitled “The Future of Movies: How Will Google Glass Change Filmmaking?“. While it was obviously focused on the how Glass will impact the film industry, reading it sparked an idea about how organizations could lever Glass to better understand their day-to-day operations. TheRead… Read more »

Leveraging performance metrics for your community

I’ve recently been talking to the group, ACT for Alexandria, based in Alexandria, Virginia about a project they’ve been working on called the Community Indicators Project. This concept is essentially the idea that community stakeholders should have a set of performance metrics, indicators, and dashboards that help the community have a conversation about itself. CoveringRead… Read more »

Four Approaches to Crowdsourcing

Is this a Golden Age for citizen involvement in government? As dismayed as some may be with the political process, there are growing opportunities for meaningful engagement in many areas, thanks to growing social media tools and a willingness to participate by many ordinary people. Gavin Newscom is California’s lieutenant governor, and was formerly theRead… Read more »

The Business of IT: Thin Value

My article posted here was publishd in the Summer 2013 edition of FedTech Magazine. Thin clients offer a number of benefits as end-user replacements for PCs, including lower cost, longer useful life, enhanced security, improved mobility. In today’s cloud-based computing environment, why haven’t more Federal agencies implemented thin clients as their primary end-user platforms? http://www.fedtechmagazine.com/article/2013/08/business-case-thin-clients-clear-and-positive

Power and Privacy and Superheroes

As government managers write requirements for digital civic engagement, people need to consider how much of their identity they need to share to ensure accountability and trust in the system, while not discouraging civic participation. The explicit message of modern superhero stories is best summed up in Spiderman’s origin tale, “with great power comes greatRead… Read more »

It’s Time to Get Serious about Digital Technology

(August 19, 2013) Even though we’re entering the fifth decade (or more) of the Digital Era, many organizational leaders and other senior professionals have still not fully grasped what that means in terms of their own digital technology awareness, literacy, and engagement. This post offers seven recommended actions that leaders (and others) should commit toRead… Read more »

Professional Heaven

How many times have we heard (or said), “If you think training is expensive, think of the cost of not training”? The channels to deliver information grow exponentially. The technology to use them changes rapidly. The public adoption of both happens faster than we could have ever imagined. How can a techie keep up? AboutRead… Read more »

Knowledge Work

The census defines a bunch of us as knowledge workers. What exactly is knowledge work? Is there a difference between good knowledge work and bad knowledge work? There better be! Last week I took the President of a Scientific Society to meet the Executive Director of a Scientific Foundation. We had a President, an ExecutiveRead… Read more »

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