Aphorism 96
As ever, design systems for the things that will go wrong, not the things you expect to go right. Paul Clarke The post Aphorism 96 appeared first on Public Strategist. Original post
As ever, design systems for the things that will go wrong, not the things you expect to go right. Paul Clarke The post Aphorism 96 appeared first on Public Strategist. Original post
I had the privilege of delivering a guest lecture on personal branding at one of the local universities last week. One of the key messages I tried to convey to the students of Professor Murphy’s marketing class was the importance of telling their brand story in a way that is meaningful and easily understood byRead… Read more »
Over at the Programmable City website Rob Kitchin has a thoughtful blog post on open data critiques. It is very much worth reading and wider discussion. Specifically, there are two competing things worth noting. First, it is important for the open data community – and advocates in particular – to a growing responsibility we haveRead… Read more »
In addition today’s exciting news about the Text, Talk, Act project, we are pleased to share more good news about the Creating Community Solutions effort. This post comes from our partners at the National Issues Forums Institute, sharing the recent announcement that they will be helping the city of Birmingham, AL engage its public inRead… Read more »
I see a lot of advice about how to start relationships, that networking, firm handshake, clear eye stuff. Earlier this month I got a delightful call from a 20 year customer asking permission to introduce me to a new prospect. We hadn’t spoken in years, but still like each other a lot, and he toldRead… Read more »
My article posted here was published in the Fall 2013 edition of FedTech Magazine. IT projects have had, at best, a spotted history in terms of success. At the same time, projects dealing with the construction of real property seem much less prone to failure. Are there lessons to be learned here? What is missingRead… Read more »
For GovLoop’s Agency of the Future Guide to Customer Service, we asked more than 250 respondents to give us their opinion on customer service in government today and their predictions regarding its future. The guide explores the results from our survey in more detail, but for a sneak peek, see the highlights below. Basic Facts:Read… Read more »
The General Services Administration is looking for a new location that would function as a consolidated headquarters for the FBI. Landowners in the District of Columbia and neighboring counties have been asked to submit proposals for the new site and GSA will accept submissions through Dec. 17. “GSA seeks to identify sites that would beRead… Read more »
“People do not come with standardized circumstances,” a librarian shared with me during my research in Applied Anthropology prior to starting the Code for America Fellowship. At that time, I was documenting how Floridians experience the design of an online application process for Medicaid and Food Stamps (now called “SNAP”). The librarian’s statement speaks toRead… Read more »
This article was originally posted by Dan Chenok on the IBM Center for the Business of Government blog. This report, written by Shannon Howie Tufts and Meredith Leigh Weiss at the University of North Carolina at Chapel Hill, discuss major issues to address in cloud contracts. With the movement of government activities to leverage cloudRead… Read more »
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