I earlier posted a list of fundamental questions and dilemmas (which I recently updated) to the GovLoop forum:
Update: I put the questions on the GovLoop wiki under the name “Questions concerning government participation.”
I’ve been asked to flesh this out with research and case studies. Can members of this network suggest things to read and people to talk to? I’m interested in case studies that refute as well as support the assertions, of course.
I’ve found a few important references, notably Jane Fountain’s Building the Virtual State. I visited the sites of the Institute for Politics, Democracy & the Internet at George Washington University, Brookings.edu, and the Center for Public Policy and Administration.