An Interview With Boston’s New Incident Manager
This past week, I sat down with Carissa Sacchetti, our new Incident Manager, to discuss her role and the department’s vision around incident management.
Posts Tagged: consistency
3 Takeaways to Optimize the Government User Experience
Government websites don’t need to be hard to use. Good UX is becoming more and more available to agencies across government.
A User’s Guide for the First Time-Manager
Are you a new manager? Feeling a little bit out of your depth? This user’s guide for new managers can help.
9 Habits of Exceptionally Talented Feds
In his book, The Compound Effect, Darren Hardy says that if you do simple, little, daily habits, that over time you will wind up successful. When you make small but intentional changes in your life daily, there is a compounding effect that leads to the satisfaction you desire. The key is to do this DAILY. You… Read more »
Research, case studies sought on transparency issues
I earlier posted a list of fundamental questions and dilemmas (which I recently updated) to the GovLoop forum: http://www.praxagora.com/andyo/professional/government_participation_question.html Update: I put the questions on the GovLoop wiki under the name “Questions concerning government participation.” I’ve been asked to flesh this out with research and case studies. Can members of this network suggest things to… Read more »