Integrating LinkedIn into your agency’s social media activity

Facebook, Twitter and YouTube have become the staple platforms for commercial and public sector social media engagement in Australia – driven by the level of activity on those sites by Australians. However LinkedIn, while used personally by many in business and government roles (around 16% of online Australians – over three million people), has laggedRead… Read more »

LearnSprout: Why We’re Coding for America

Assimilating Innovation When the first computers began to make their way into classrooms back in the early 1980‘s, there was great hope and excitement that their introduction would revolutionize education. A similar excitement came in the 2000’s as we began to wire classrooms for access to the Internet. Today it’s the promise of social, mobile,Read… Read more »

Community is the Center of Collaboration

Across disciplines and industries, customer and citizen insights are more closely woven into the production process for whatever it might be (software, laws, vehicles, you name it). The age of internal-only product development is over – customers can now bring their thoughts to bear on everything that a company does so that by the timeRead… Read more »

President Obama Addresses the Nation on Hurricane Response Efforts

Just now, the President addressed the nation to discuss the preparations underway for Hurricane Sandy. The emphasis on coordination between federal, state, and local government in his address highlighted the progress that has been made in emergency response. The President also noted that he has been in communication with Governors of all affected states, andRead… Read more »

Measuring the Unobserved

Law enforcement has it tough when it comes time to measure their performance. Their effectiveness can’t be just measured on what is reported. After all, the goal of most law violators is to not be caught! So how can we measure what we can’t observe? Cracking the challenge of measuring unobserved behaviors – drug smuggling,Read… Read more »

Hurricane Sandy Preparation & Donation

This Halloween is shaping up to be a lot spookier for those on the East Coast. If you’re following the latest NOAA hurricane trackers, Hurricane Sandy is indeed turning inland and will affect several states along the Eastern seaboard, including Delaware, Maryland, Virginia, West Virginia, Rhode Island, Pennsylvania, New York, New Jersey, Connecticut and Massachusetts.Read… Read more »

The Power of Weakness and the World’s Relationship with America

This past week, I had the enormous privilege of being invited to Washington, DC to attend the Academy of Achievement summit. This event – of which I knew nothing before receiving my invite – is an annual gathering of roughly 80 delegates (whose careers have shown some promise) from around the world, along with aboutRead… Read more »