Public Sector Partner Briefing – Government Track 27th of Sep London, Wonderful time of the year in London, drizzly pleasant weather – Fall is well on its way! MS campus in Reading is where partners from the UK and around the world were invited to a full-day public sector partner briefing. The agenda included plenaryRead… Read more »
Search Results for: customer service
Increasing “Jointness” and Reducing Duplication in DoD Intelligence
(The views on this blog do not reflect necessarily the views of any client or employer – Dr. Bordeaux is solely responsible for the material posted to this GovLoop blog. This blog should not be considered reflective of an official position on the part of anyone other than John Bordeaux.) When the Secretary of DefenseRead… Read more »
Open source and government
Another post I have been sat on and chewing over for a little while… Charles Arthur in the Guardian highlighted an interesting area of discussion in the use of open source in government a little while ago. He reports on the views of Liam Maxwell, the councillor responsible for IT policy at the Royal BoroughRead… Read more »
10 reasons why online social media are critical to democratic governance (pt. 2)
Yesterday, I posted the first five of 10 reasons why the Web and particularly Web 2.0, also known as social media are critical to sustain and advance democratic governance processes in the United States. Today, I list reasons 6-10. The Web has transformed and continues to transform how government operates, especially in its relationship withRead… Read more »
What Can YOU Do?
Today kickoffs off National Disability Employment Awareness Month. When it comes to doing business, including people with disabilities—in recruitment, retention and advancement—offers the workplace a competitive edge. People with disabilities are known to be experienced problem solvers with a proven ability to adapt. What’s more, they mirror an important and increasingly expanding customer base. TheRead… Read more »
Citizen 2.0, Step 3: Co-Deliverer
Why should people do ‘government work’? What’s in it for them and how can we make it easier, more rewarding, or both? In his book, “The McDonaldization of Society,” George Ritzer points out an invisible obvious fact: McDonald’s is able to keep its costs low in part becuase its patrons perform essential functions for theRead… Read more »
Pouncing on De Leon
When a number of factories in the tiny city of De Leon, Texas left many workers unemployed, a neighboring city – Manor – decided to step in to help. Manor, Texas boasts just over six-thousand people in addition to its famous water tower, but in recent years, the main attraction of this city has beenRead… Read more »
Sales Lab Seminars
Several readers have had questions about the seminar announcements at the bottom of our blog posts. We have a strong lineup for October so here is some explanation. Ken Kropkowski of The Ken Group told me a seminar is a group of interested individuals gathering to discuss an announced topic. Dick, Joe, Jack, and Bruce,Read… Read more »
Better Project Management is the Key to Gov 2.0
I was going to post more about Process Intelligence and the Adaptive Project Framework last Monday but I was snowed under at work. Good thing because John Kamensky posted a great comment on President Obama’s Accountable Government Initiative. As I read the snapshots of the six initiatives, I was struck by how the success ofRead… Read more »
Privacy News Highlights – August 15th
Some top privacy news Biometrics US – U.S. Scans Afghan Inmates for Biometric Database Wired reports on the U.S. military’s new detention facility in Parwan, Afghanistan, as “an emerging datafarm” where all detainees brought to the facility are given medical exams and have their irises scanned and fingerprints taken to be stored in a militaryRead… Read more »