A lot of care goes into designing successful interactions. The same level of care is needed in the design of unsuccessful ones. Three times in the last three days I have been wrongfooted by interaction failure, from which I draw three lessons. The three examples are very different from each other in some ways, butRead… Read more »
For many of us in the public sector, being a content strategist is another hat we’re supposed to wear as jack-of-all-trades web specialists. If you haven’t done much research on how to develop a content strategy or why, this post will help you get started. What’s in a content strategy? To define content strategy, RachelRead… Read more »
There are days when it can be really difficult to jump start those creative juices and feel prepared to tackle some of our strategic initiatives at City Hall. As Chief Innovation Officer for Kansas City, Missouri, I have had to realistically manage my own expectations of myself – evidently it is impossible to be wildlyRead… Read more »
The public sector is full of opportunities for innovation, mentorship and programs to expand your skills. Whether you’re a seasoned professional or just starting out, the opportunities to grow are endless. Often times, we get caught up in the day-to-day hustle confined to our respective cubicles, which makes it harder to take advantage of suchRead… Read more »
I started my career in newspapers – first as a reporter and then later as managing editor for the Newspaper Association of America – and then, after the newspaper industry imploded, I moved onto government contracting, helping agencies with their outreach and communications functions. The dramatic marketplace changes that the newspaper industry faced in theRead… Read more »
Many essays have been written about virtual and telework practices and application guides. Both the public/nonprofit and private sectors have numerous case histories with best practices about traditional telework or the newer virtual work concepts. You can download an abundance of policy manuals and consultant work products on where and how virtual work is applied.Read… Read more »
Transparency advocates scored another victory in recent weeks with the passage of the Digital Accountability and Transparency Act of 2013 by the U.S. Congress. The White House has already announced that the President Obama will sign the bill into law. This law builds on what has been occurring in the states for over a decade.Read… Read more »
So, you’ve started the Project Management Professional (PMP) application process and are preparing to take the PMP Exam. Great career move! The PMP Certificate is a highly sought after career demarcations in both prosperous and challenging economic times. It is the recognition of “demonstrated knowledge and skill in leading and directing project teams and inRead… Read more »
Does your agency have a knowledge management (KM) strategy? What is your agency doing to protect mission-critical knowledge from walking out of the door when subject matter experts retire or leave? How does your organization encourage corporate knowledge sharing? The biggest challenge I’ve faced with implementing a corporate KM strategy is defining and simplifying itsRead… Read more »
As this is my last Thursday as a GovLoop fellow I sit here thinking about the future. I have turned in my capstone paper and will present to faculty and peers tonight — nostalgia is setting in. This is the time when you want to say something profound about how your new Master’s degree isRead… Read more »