Government has proven no more immune to disruption by digital than any other industry. The internet changed the model for governments in delivering information and dealing with pressure groups. It has been a largely positive disruption, facilitated billions in savings as government moved services online in egovernment initiatives. At the same time it has seenRead… Read more »
Whether we participate in them or not, online comments sections of news and opinion websites are a venue for great dialogue to take place, but too often, they are vitriolic and unproductive. That’s why we wanted to share a great article from the Illuminations blog run by Journalism That Matters featuring thoughts from a numberRead… Read more »
Now is the winter of our discontentMade inglorious winter by these germs at work;And all the viruses that lour’d upon our houseIn the deep bosom of the arctic buried. Okay, the first line was directly from Shakespeare’s Richard III – the rest was my butchery of his poem! Sorry Bill… I am fortunate that IRead… Read more »
As a leader, does your foundation sit on bedrock or sand? Just like your home, the foundation of your excellence as a leader must be firm and sure, able to withstand even the fiercest storms. If 2014 is the Year of the Employee, then it becomes even more important to deliver exceptional leadership for them.Read… Read more »
What can leaders to do to get employees to share their best ideas with you? Great way to increase employee engagement, and generate innovation in your organization… Many senior leaders try to get creative ideas from employees; however, the wall between you and your employees is profoundly thick, even if you don’t think it is.Read… Read more »
Summary: The main building blocks for Digital Era success are leadership, governance, digital competencies, education and training, and change management. Each requires a unique set of considerations that differ from traditional success factors, and in some cases are unprecedented. Many Industrial Era mental models, processes and cultural values are not transferable to or effective inRead… Read more »
If you are like me, you probably have suffered at some point from “advice overload.” Maybe you are confronted with a problem for which their appears to be no clear solution. Our first inkling is to go straight to the computer and type the question into the search bar. If you are on a jobRead… Read more »
How to navigate the swamps and paradoxes a special guest post by Vincenzo Le Voci, Secretary-General of the European Union’s Club of Venice Europe’s great project was founded in the aftermath of two global conflicts to achieve one great ambition: a better Europe, enshrined with democratic rights and values to be enjoyed by every oneRead… Read more »
In her presentation, “Unitary Government Success Story: Southampton City Council,” at this year’s annual UK digital communications event, Communications Manager Rosanna Coppen shared the story of Southampton City Council’s journey to creating a successful email marketing program. Prior to switching to the GovDelivery system in July of 2012, all of the Council’s group emailing wasRead… Read more »
This article was originally posted by John Lainhart and Dan Chenok on the IBM Center for the Business of Government blog. As the world becomes more digitized and interconnected, the door to emerging threats and proprietary data leaks has opened wider. The number of security breaches affecting enterprises across numerous industries continues to grow, seeminglyRead… Read more »