Often the issue today is no longer how an agency or council gets a message or response approved for release via social media, but rather how to cut through all the noise. I analysed the top tweets by Australian governments and councils over the last two months, as reported by Great Oz Gov Tweets. OutRead… Read more »
What word springs to mind when you think of past experiences with trainers and/or consultants? Unhappy? Frustrated? Satisfied? Pleased? Assuming you’ve hired a competent trainer/consultant, do you know what the primary difference is between those that have had a negative response versus those that have been happy with the experience? Managed expectations. By managing YOURRead… Read more »
This picture does not indicate a non-stop train. One would think, if one did not speak Dutch, that you boarded the train at Tilburg, and de-trained at Den Haag Centraal. (My actual origin point was Eindhoven a few hours earlier, but that’s part of the story.) To expand. If one grew up on New York’sRead… Read more »
Summary:Written for both individuals and organizations, this post provides high-level guidance for rookies who are just getting started with social media, as well as those who are looking to add more structure, focus and discipline to existing initiatives. Maximizing social media engagement requires setting goals, assessing the operating environment, conducting a communications audit, developing aRead… Read more »
Practice Quieting the Mind Thoughts come and go; they are the language of the brain. Thoughts are the conversations we have with ourselves; they are so prevalent we often don’t even realize we’re doing it. Sometimes in fact, we do it so much our thoughts become overwhelming. Do you enjoy inner peace or are youRead… Read more »
Coming up against an April 8, 2014 deadline to get a work placement within an agency, many 2013 Presidential Management Fellow finalists are seeking an extension. More than 250 current finalists have petitioned OPM’s Katherine Archuleta to intervene and provide them with more time or assistance (the petition requests an extra job fair). Government Executive’sRead… Read more »
Susan Clark says the idea of comparing local democracy to the Slow Food movement came to her while working in her garden. And, why not? Just as many cooks and food lovers have become more intimately involved in local food production, Susan and co-author Woden Teachout saw an opportunity to help citizens sow and growRead… Read more »
We are pleased to share the announcement below about an exciting and ambitious initiative being undertaken by Rich Harwood and the Harwood Institute, an NCDD organizational member. The Harwood Institute is setting bold goals for its Public Innovators program, which you can read about below or in the original post here. We are also excitedRead… Read more »
With three months still to go, people are already talking about the European elections on social media. But will social media actually make a difference? And, perhaps more importantly, can we get beyond speculation and measure the impact of social media on the 2014 European elections? In this post, I’m going to take a briefRead… Read more »
I had an interesting conversation via Twitter with @hughstephens of Dialogue Consulting on Friday regarding how and when different consultation and engagement tools should be used by government. His view was that online surveys should not be the default consultation method for government, Possibly going to be controversial by saying that online surveys should NOTRead… Read more »