Posts Tagged: Conflict

Career, Human Resources, Miscellaneous

Transforming Conflict: Replacing Blaming “You”s with Tactfully Assertive “I”s

During a Practice Safe Stress and Team Building workshop for legal assistants and support staff of a major law firm, a paralegal, with an edge in his voice, recalled a frustrating encounter with one of the firm’s partners. Apparently, misinformation or a misunderstanding led to a project being mishandled and an important deadline being missed.Read… Read more »

Career, Communications, Human Resources, Leadership, Miscellaneous, Project Management

Bridging Cultural Diversity through Multiple Intelligence, Conflict Styles and Interactive 4 “H” — Healing, Humanizing- High-Performing and Harmonizing — Humor

Wanted to share a new program. Feel free to share/pitch to others, etc. Over the years, I’ve heard some complaints about cultural diversity programs too often turning into prickly or preachy affairs. Of course, this is a sensitive topic. Thought it was time for a very different approach. Any comments are appreciated. Mark ————— BridgingRead… Read more »