Posts Tagged: Conflict

The Stress Doc’s “Top Ten Commandments” for Transforming Reorganizational Crisis: Generating the Four “R”s – Relief and Reflection, Rejuvenation and Recommitment – Part III

Part I introduced three necessary transition stress interventions for engaging an audience on “The Reorg Rag” ™, that is going through transitional crisis: 1) “Bring Your Inner Clint Eastwood” – demonstrate a readiness to empathically and assertively handle audience anger or angst, 2) “Warm Up and Cool Down the Audience” – through healing humor andRead… Read more »

The Stress Doc’s “Top Ten Commandments” for Transforming Reorganizational Crisis: Generating the Four “R”s – Relief and Reflection, Rejuvenation and Recommitment – Part II

Based on work with a variety of organizational and corporate clients, Part I outlined three necessary transition stress interventions for engaging an angry and anxious audience caught in a rough and rocky reorganizational sea change. (Email [email protected] if you missed Part I.) The foundational interventions were: 1) “Bring Your Inner Clint Eastwood,” 2) “Warm UpRead… Read more »

The Stress Doc’s “Top Ten Commandments” for Transforming Reorganizational Crisis: Generating the Four “R”s – Relief and Reflection, Rejuvenation and Recommitment – Part I

This past week I led programs with Metro-DC city and county government agencies that are in the throes of reorganization: a) the quasi-private/city government agency is anticipating major overhauls and upgrades to their information processing systems which may result in significant job restructuring and redesign, as well as possible job loss, b) the county governmentRead… Read more »

Keys to Strengthening Buy-in, Trust and Team Coordination in a Generationally-Culturally Diverse (Military or Civilian) Workforce

I’m preparing for a major offsite event with the Command Teams of the 1st Cavalry/Ft. Hood, TX. I’ve been asked to explore new (for me) conceptual territory — Generational Diversity. More specifically, the Army wants me to provide some fresh ideas and exercises for “Communicating with the Younger Soldier.” To oversimplify matters: how can theRead… Read more »

Career Advice? Get Back To Basics!

I was reading Top 10 Fundamentals for Changing the World, when I realized that Ghandi really knew how to give great career advice! Who thought that his virtues might also serve us well in our careers? How often have you discovered that some level of cynicism has crept into your way of approaching your career,Read… Read more »

A Busy Women’s Retreat: “Turning Seeds of Dissolution into Fruitful Renewal” — From Each One Letting Go to All Helping One Another Grow

On the first weekend in March – mostly sunny weather, briskly seasonal temperatures without the customary roaring and “marching in” mountain winds – we had our first Busy Women’s Retreat at the serene, scenic Blue Mountain Retreat Center, located in the Blue Ridge Mountains of Western Maryland (near Harpers Ferry, WV). The Blue Mountain RetreatRead… Read more »

The Dangers of Being Too “Positive” in a Team Building Process: Or Don’t Just “Have a Nice Day!”

“You’re being negative!” Recently I led a team building workshop, and that was a federal government Division Director’s reply to my questioning, “Why the ‘Front Office’ meeting had not been working?” Preceding my operational assessment a number of people noted: a) that for several months people were not bringing relevant agenda issues to the meetingRead… Read more »

One Small Step for Employee-Management-Community Consensus Building: Affirming the Purpose, Participation and Power of Admin Professionals

One of the challenges for an Organizational Development Consultant is getting management and employees on the same page, if not singing from the same sheet of music. Sometimes you don’t need management to generate static. Status distinctions within the employee ranks may exacerbate in-house tensions. For example, in one government directorate, scientists and IT folksRead… Read more »

3-D Group Combat-Intervention at the Burning Out and Burning Up Battlefronts: Using Discussion-Drawing-Diversity to Disarm Conflict and Build Camaraderie-Community

Being a conference or retreat speaker and “Motivational Humorist” sounds like a lot of fun; and it usually is. However, sometimes you are asked to intervene with a group that’s under siege. At these times, the tension and acting out of frustration between management and employees or mistrust within the diverse employee ranks is palpableRead… Read more »

Transforming Conflict: Replacing Blaming “You”s with Tactfully Assertive “I”s

During a Practice Safe Stress and Team Building workshop for legal assistants and support staff of a major law firm, a paralegal, with an edge in his voice, recalled a frustrating encounter with one of the firm’s partners. Apparently, misinformation or a misunderstanding led to a project being mishandled and an important deadline being missed.Read… Read more »