The Power of Storytelling in Government Communication
Some of the most memorable and impactful communications tell a story. Learn how storytelling in government can turn dry policies into powerful calls to action.
Posts Tagged: communication
The Language of Leadership: Flexible Communication Soft Skills
The ability to communicate effectively is an important soft skill. Learn the various language styles of leadership, along with how and when they can be used.
When Resistance Meets Resistance – the Change Leader Trap
Feedback about a new approach isn’t always resistance — but resistance is always feedback.
The Seasoned Leader – F.Y.I.
Everyone can improve, even seasoned leaders. So, practice the five tips to become the kind of leader who knows the way, goes the way and shows the way.
Embracing the Roles Your Agency Plays
Agencies play so many different parts in the lives of constituents. Here are six categories of government work that have distinct interactions with the public and ways of establishing trust.
Human Connection…Key for Effective Teamwork
Fostering human connections can help teams not only perform better, but cultivate an environment built on good communication, trust, and morale.
Anatomy of a Message … or: What to Say During Times of Change?
Change can be difficult for leaders at all levels to discuss with their teams. What helps? Clear, honest conversations about what will happen, why, who the change affects, and how.
“I Don’t Need a Mic” (Hint: Yes, You Do)
Public speakers may be tempted to forego using microphones, but they shouldn’t: Millions of people need that audio assist. Without it, a speaker’s message may be lost.
Negotiation Styles Used in Max Series, “Succession”
Understanding different negotiation styles can help you have effective goal-setting and other conversations with leadership…and the TV show “Succession” offers some examples.
Essential Skills to Teach New Employees
We often train new staff mostly on content (policies, laws and procedures) but not much on craft (meetings, communication and briefings). That shortcoming limits what agencies actually get done.