Posts Tagged: Conflict

One Small Step for Employee-Management-Community Consensus Building: Affirming the Purpose, Participation and Power of Admin Professionals

One of the challenges for an Organizational Development Consultant is getting management and employees on the same page, if not singing from the same sheet of music. Sometimes you don’t need management to generate static. Status distinctions within the employee ranks may exacerbate in-house tensions. For example, in one government directorate, scientists and IT folksRead… Read more »

3-D Group Combat-Intervention at the Burning Out and Burning Up Battlefronts: Using Discussion-Drawing-Diversity to Disarm Conflict and Build Camaraderie-Community

Being a conference or retreat speaker and “Motivational Humorist” sounds like a lot of fun; and it usually is. However, sometimes you are asked to intervene with a group that’s under siege. At these times, the tension and acting out of frustration between management and employees or mistrust within the diverse employee ranks is palpableRead… Read more »

Transforming Conflict: Replacing Blaming “You”s with Tactfully Assertive “I”s

During a Practice Safe Stress and Team Building workshop for legal assistants and support staff of a major law firm, a paralegal, with an edge in his voice, recalled a frustrating encounter with one of the firm’s partners. Apparently, misinformation or a misunderstanding led to a project being mishandled and an important deadline being missed.Read… Read more »

Bridging Cultural Diversity through Multiple Intelligence, Conflict Styles and Interactive 4 “H” — Healing, Humanizing- High-Performing and Harmonizing — Humor

Wanted to share a new program. Feel free to share/pitch to others, etc. Over the years, I’ve heard some complaints about cultural diversity programs too often turning into prickly or preachy affairs. Of course, this is a sensitive topic. Thought it was time for a very different approach. Any comments are appreciated. Mark ————— BridgingRead… Read more »