What can agencies do to properly identify people and ensure they are who they say they are? The answer has come in the form of identity proofing. GovLoop sat down with experts at DHS, NIST and Experian to learn more.
Posts Tagged: Experian
The future of identity proofing in the public sector is more than just verifying individual identities. Government must now use risk-based approaches and mitigation strategies to quickly identity threats and determine the type of fraud before damage is done.
Written in collaboration with Kolin Whitley, Director of Fraud and Identity Solutions, Experian Public Sector Picture a novice internet user logging on to a government portal for the first time. He's using a desktop computer, and the process takes him a few minutes because he isn't very tech-savvy. He also doesn't have any details from... Read more »
Written by Neli Coleman, Director of Product Management for Experian Public Sector According to a May 2014 Governing Institute research study of 129 state and local government officials, 43 percent of respondents cited identity theft as the biggest challenge their agency is facing regarding tax-return fraud. Nationwide, stealing identities and filing for tax refunds has become one... Read more »
Written in collaboration with Neli Coleman, Director of Product Management, Experian Public Sector The speed at which income tax returns are processed and issued has accelerated in recent years. Now, it’s just a matter of weeks, sometimes even days, before a refund is released. This improvement has been a win for government customer service. However,... Read more »
A recent study conducted by the Governing Institute and commissioned by Experian confirms that government benefit agencies can greatly improve their eligibility verification processes through automated data analytics. Historically, assorted health and human service programs have been compartmentalized, with each benefit agency having its own data collection system, eligibility requirements and program rules. The technology... Read more »