Posts Tagged: Improvements

Infographic: 5 Best Practices for Improving Customer Service

Customer service is one of the most important aspects of a successful company. Good customer service can increase company sales, raise competition, and enhance the image of a company. These same attributes can be applied to government agencies as well. Good customer service will enhance the public’s image of government, and give citizens a sense… Read more »

Telework Improvement Act Impacts Agency Hiring and Retention Efforts

Originally posted to Unleash the Monster As the federal workforce becomes younger – almost one in three of the 142,690 federal workers hired last year were 29 or younger and one in four was between 30 and 39 – the “typical workday” may change dramatically. The road to one change was paved earlier this summer… Read more »