We all want to be heard and understood, especially in a difficult conversation. Ask yourself these four questions beforehand to help your message come across clearly and compassionately to the listener.
Three previous blogs examined how innovation causes conflict and how individuals can make it constructive. This blog offers techniques for groups to make conflict constructive in the service of innovation. Recall our definition of conflict: A situation in which two or more parties contend over something valued, with the intent of prevailing. The goal isRead… Read more »