William Lynn, Deputy Secretary for the Department of Defense, moderates a session on Streamlining Operations at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
Scott Gould, Deputy Secretary for the Department of Veterans Affairs, moderates a session on Streamlining Operations at the White House Forum on Modernizing Government. See breakout sessions on Transforming Customer Service in the Customer Engagement Forum.
[Note: This was originally posted to my blog 7/10/09] Just to be clear, this is not an abstract example. While I employ this methodology for a number of communities and topics, the one I will use as an illustration here is what is generally referred to as “Government 2.0”. Also, you may notice that thisRead… Read more »
Opening Session: Closing Session: See the in depth session on Customer Services in the Customer Engagement Forum. .
By now, you’ve noticed one of the awesome new features on GovLoop: tweeting about cool content right from the community! Here are some screen shots that show where you can do this from across the site: Blogs The moment you publish a blog post, you can now also tweet about it: Also, if you readRead… Read more »
Happy Tuesday! Lawmakers on Tuesday will hold the first hearing on the military’s “don’t ask, don’t tell” policy since July 2008, when Defense Secretary Robert M. Gates and Adm. Mike Mullen are expected to announce the creation of a group to assess how to carry out a full repeal of the decades-old policy that requiresRead… Read more »
Sometimes I waffle between the adolescent teenager who thinks he knows everything to the awkward freshman who thinks he knows nothing. But I’m coming to a middle ground and what I’ve found along the way is my gut is usually right. Not always but usually. The only times I’ve been wrong is when I wasRead… Read more »
Professor Rachid Benlamri of the Lakehead University Department of Software Engineering, and colleagues, have published Secure Human Face Authentication for Mobile E-government Transactions, 8 International Journal of Mobile Communications 71 (2010). Here is the abstract: This paper describes a joint biometric-cryptographic authentication system for mobile e-government transactions. The system can be used to verify, prove,Read… Read more »
Originally posted on OSRIN.NET, 2/1/10 With several national gov20 plans now published I thought it would be worthwhile jotting down some reminders of the work that is still ahead if these plans are to be realized. Many of the items listed below represent opportunity for gov20 programmes, a couple are just unfinished items that neverRead… Read more »
The San Francisco Public Utility Commission is licensing technology from a Philadelphia firm that takes the nasty sewer grease and grease from restaurant grease traps and turns it into diesel fuel. http://www.empoweredmunicipality.com/philly-co-partners-with-san-francisco-puc-to-produce-biofuel