The end of the RAT Board, Information Overload and Undercover CEO, all that and more! by GovLoop Insights Here is what we have for you today… There is a new chief watchdog at the Recovery, Accountability and Transparency Board. It’s a visible job. She takes over from Earl Devaney. And she has a tough taskRead… Read more »
As GSA works to establish the “Next Generation” of the Multiple Award Schedule (MAS) program, it is a wonderful opportunity to reinvigorate commercial best practices in the federal market place. As its best, the MAS program provides access to millions of commercial services and products to customer agencies. It is the largest, most successful commercialRead… Read more »
This post is part of an ongoing series on Eye Level: “Q and Art” and is the successor to our series “The Best of Ask Joan of Art.” Begun in 1993, Ask Joan of Art was the longest-running arts-based electronic reference service in the country. We retired the service late last year but want toRead… Read more »
Are you excited about the candidacy of Rick Santorum? Ron Paul? Newt Gingrich? Looking at the percentage of small donors who have contributed to their campaigns, many voters are. What about Mitt Romney? According to fundraising numbers, not likely. Though Romney has by far the most funds raised at $63.2 million, he has the smallestRead… Read more »
The above title is a common complaint heard all over offices across the globe. Of course, the boss and/or leader has to be a little different from the employee but there is a pretty big disconnect in empathy in today’s work world between the corner office and the cubicle. The DorobekINSIDER sat down with Dr.Read… Read more »
You’ve worked all day. At 6 p.m., a crisis within your agency or city now demands your all-night attention. For communication professionals handling media requests, the difficulty of maintaining message continuity is a common dilemma. When a colleague finally rescues you after an all-nighter, you then face the task of communicating about communication. What mediaRead… Read more »
Banking customer service start off on the phone with a dirge of automatic services to frustrate you long enough to want to hang up and start all over again, this time with a live person asking the same questions. No, it’s not a Fairy Tale. It’s more like a rave about bad customer service, whyRead… Read more »
Have you ever had a great idea, a way to improve a product, service, or process? How receptive was your project environment to taking it seriously? Of course not every idea is equally feasible or even productive. Sometimes there are very good reasons to resist innovation. More often in my opinion, new ideas get squashedRead… Read more »
I’ve been following the rise of do it yourself (DIY) drones for a few years now, ever since Chris Anderson, the editor of Wired magazine, introduced me to the topic in a podcast. And yes, I’m talking about flying drones… Like those the US Air Force uses to monitor – and attack – enemy forcesRead… Read more »
Jeff Haden has written a great post titled 8 Things Your Employees Need Most. While pay raises are nice, many studies have shown that higher pay alone does not result in a greater commitment or performance by employees. Sadly, from my 17 years of experience in government, most government employment does not provide employees withRead… Read more »