Yearly Archives: 2012

My thoughts on the Clerk’s 19th Annual Report to the Prime Minister on the Public Service of Canada

Even as an external consultant, every year I very much anticipate the Clerk’s Annual Report. It’s usually full of solid guidance quotes and it gives a good sense of some of the challenges faced in the prior year (albeit carefully written). This year, my favourite excerpts are as follows: “…the traditional relationship between government andRead… Read more »

Social Media Defined

Once in a while I like to go back to the basics. A while back I wrote a post clarifying the meaning of the word “marketing” and corresponding terms such as social marketing, social media marketing, and social media engagement. The key problem I see now is people using the broad term “social media” whenRead… Read more »

Should Teachers and Students Be Facebook Friends?

A few weeks ago I asked in “What About the Kids?” if schools should offer online safety classes. Here’s another justification for it. I just came across “Should Teachers and Students be Facebook Friends?” on Education Week. Right now I’m Facebook friends with a few high school teachers, one from college and a few fromRead… Read more »

Open Data Powers New Citizen Engagement Strategies

Code for America recently launched Engagement Commons to bring together information and solutions from across the country on innovative new strategies for government engagement with citizens. The landscape of tools and strategies for engaging citizens is changing rapidly, as more and more governments implement new ways for citizens to make their voices heard in theRead… Read more »

Daily Dose: Defense Department releases bi-yearly report on progress in Afghanistan

The Defense Department Friday released its bi-yearly report entitled “Report on Progress Toward Security and Stability in Afghanistan,” which provides insight as to how well Afghan national security efforts are going. The report offers also covers progress in rule of law, economics, and road conditions. It states that the situation is improving in Afghanistan, thoughRead… Read more »

Buy Better, Deliver Better, Be More Efficient — the new commandments of SBA?

In the changing government market, small businesses are becoming even more critical to enabling agencies to accomplish their missions. Yet despite new rules, regulations and goals, there still seems to be a disconnect between agencies and those small business. What can be done to make the match between the two sides? The government’s renewed interestRead… Read more »

Open Data Movement is a Joke?

Yesterday, Tom Slee wrote a blog post called “Why the ‘Open Data Movement’ is a Joke,” which – and I say this as a Canadian who understands the context in which Slee is writing – is filled with valid complaints about our government, but which I feel paints a flawed picture of the open dataRead… Read more »

What’s Your Digital Community Engagement Score?

**This post is brought to you by CivicPlus – which has designed more than 1,100 local government websites serving 42 million citizens throughout North America*** Are you doing good at digital engagement? Poorly? How are you doing compared to your peers? Citizens everywhere are demanding better engagement with their local government. However, it can beRead… Read more »