Posts Tagged: SBA

How Do You Train 28 Million People at Once?

If you’re a teacher, you know that keeping the attention of even one student can be a difficult task. But what about if you have to train a community of over 28 million — and you have to do it virtually? That was the question recently facing the Small Business Administration (SBA). As the agency thatRead… Read more »

Cross Government Collaboration: Lessons from Superstorm Sandy

Cross Government Collaboration: Lessons from Superstorm Sandy Rear Admiral Steven Smith, Director of SBA Disaster Planning Unit Desiree Matel-Anderson, Chief Innovation Advisor, FEMA Marion McFadden, Chief Operating Officer, Hurricane Sandy Rebuilding Task Force Admiral Steven Smith, begins the Cross-Government Collaboration session with a illustrative anecdote. In 2008, after Hurricane Ike, he described a meeting ofRead… Read more »

Open Government Directive: SBA’s story

In response to the open government directive and plain language initiative, SBA sought to create a two-year plan to increase participation and transparency among its main constituents, small businesses. With the help of GovDelivery Digital Communication Management (DCM), SBA was able to expand its email communication, increase the number of visitors to its website, andRead… Read more »