Communicating With Confidence
During the Supervisors Community of Practice session on Nov. 17, an expert shared advice on relaying messages with confidence and authority.
Posts By Megan Pleasant
NextGen Award Winners: Embracing Public Service
“Public service offers a chance to contribute to positive, wide-reaching change.” “I want to truly make a difference and have a direct way to impact society.” “I see the benefits of the things that we do out there, and it just makes me very proud.” These are just a few of the reasons that ourRead… Read more »
November Online Training Opportunities
The leaves are falling, but what’s not dropping is our level of commitment to your professional development! We’ve got an amazing line-up of free online training sessions in November, with topics designed to help you communicate more clearly, take advantage of AI, and get curious about quantum computing. Take a look at the sessions below,Read… Read more »
The Do’s and Don’ts of Delegation
Spooky season is officially here, but is there anything scarier than delegating tasks across your team? If you find delegation downright daunting, now’s the time to come out from hiding behind the desk and learn how to master this critical management skill. During our recent Supervisors Community of Practice virtual networking discussion, Sharon Swabb, CareerRead… Read more »
Congratulations, 2025 NextGen Public Service Award Winners!
GovLoop is proud to announce the 16th annual NextGen Public Service Award winners for superior public service and achievement! The awards recognize deserving individuals across federal, state, and local government who are selected from the public service community for their intelligence, exuberance, and dedication to improving and invigorating government. Please review the winners below, alongRead… Read more »
Drive AI Success With a Modernized Data Infrastructure
Did you know that around 85% of AI projects fail, with data access often attributed as the top reason for their failure? With AI’s potential to boost public service delivery and cut costs, agencies need to create an intelligent data infrastructure (IDI) tailored for their government environment to help AI projects come to fruition. Let’sRead… Read more »
Stop Intruders in Their Tracks
It’s a well-known fact that agencies invest most of their cybersecurity budgets in trying to prevent breaches, but unfortunately, bad actors still manage to find their way in. So, how do you mitigate the damage that attackers can do once they get inside your system? Microsegmentation is an approach that involves creating isolated network segmentsRead… Read more »
The Future of AI and CX
AI has impacted almost every facet of government services, with customer experience being no exception. In fact, agencies now have a prime opportunity to elevate CX. So, what does an AI-powered CX strategy look like? During the latest CX Community of Practice, Angy Peterson, Vice President of the Granicus Experience Group, offered insights into theRead… Read more »
October’s Online Training Lineup
The temperatures may be cooling down, but the opportunity to learn new skills is heating up with October’s online training line-up. From agentic AI to the do’s and don’ts of delegation, there’s something for everyone. We’ve also got the NextGen Government Virtual Training Summit that you won’t want to miss – it’s a full dayRead… Read more »
Tips for Effective 1:1 Meetings
As a supervisor, one-on-one meetings are one of the most powerful tools in your toolbox. Yet, managers and direct reports alike tend to dread them. Why is this? When did one-on-ones get such a bad reputation? It’s time for a reset on these meetings. Below are a few key takeaways and the recording with JeanineRead… Read more »