GL TV – Talking w/ TSA’s Blogger Bob
Talking with TSA’s Blogger Bob about Twitter, social media, and Oxford, Ohio.
Posts By Steve Ressler
GL TV – Prepared in Plano’s Hal G
Interview with Prepared in Plano‘s Hal G talking about how they use social media to outreach on emergency management issues in the City of Plano.
How-To: Run A Gov’t Agency Twitter Feed – TSA Example
TSA Blogger Bob on @tsablogteam’s Twitter Presence Why Engage? -Engage the Public -Debunk Myths and False Allegations -Explain the Why of Policies and Procedures -Humanize Workforce -Defend the Agency -Announce New Initiatives Twitter – Like throwing a stone in a pond Twitter Tips -Refrain from tooting thine own horn -Be responsive -Establish a relationship withRead… Read more »
New Employee Guide – Part 3 – The People
Part 3 – The People Past Parts (Part 2, Part 1) Ahh…The most important part and the hardest part for a new person. As a new person, one must walk a line but learn quickly the people dynamic: 1 – Don’t pick sides too early – It’s key that early in your career that youRead… Read more »
Top 10 – What Works in Social Media
Tips from LTC Gerald Ostlund of Army Reseve What Works in Social Media in Gov -10 + One -Don’t ask permission and start small -First person – find a storyteller -Make the fan part of the story -Relevance trumps frequency -A great photo goes a long way -Raw, real, even messy video -Don’t edit realRead… Read more »
Privacy News Highlights – March 8th Week
Biometrics CA – Public to be Consulted Before Biometrics Added to Passports Passport Canada has confirmed it will schedule consultations to gather public input before a plan to incorporate biometric technology into passports moves forward. The consultations are expected to begin in early April. Proponents of the plan say biometric passports, which include such dataRead… Read more »
Top 10 – Social Media Tips from Southwest
Top 10 Social Media Tips from Southwest -Don’t be afraid to join the conversation -Build a strong team -Establish channels before a crisis -Set the tone for the conversation -Act Fast -Be gracious, be honest, be real -Doesn’t have to be perfect -Speak the language of your audience -Have a thick skin-Be all in
City of Sugar Land – Avoiding Social Media Turbulence
FY10 City Manager Established Strategic Project to figure out if we could do it and how to do it -Evaluate Policy Needs First-Establish Social Media as an Additional Official Commnication Tool Leadership wanted to know-What other local gov agencies currently using? Primarily interested in what other state of TX doing? -What info being communicated? -Policy/guidelinesRead… Read more »
NASA Social Media Tips/Tricks
Tips/Tricks from NASA on Social Media: Want to host a tweetup? Center around event/conference Set up registration website Plan activities – things to see/touch, brief presentations, people to meet Interact with tweeters Be techno-ready electricity, wi-fi, cell access Share the tweetup experience Took a long time to get Internet access to Spacestation -lots of worriesRead… Read more »
Prepared for Plano – Live blogging from Soc Media for Govt
Prepared in Plano Internal challenges-legal – establish a workable policy -PIO – empower PIO-Records – Policy for record keeping, who keeps them, how does your legal requirements overlap-Credibility/Verification – Use widgets on official site, come up with logo or name that is persona, post links to your media sites to show authenticity External Challenges -MaliciousRead… Read more »