As public agencies face mounting demands to justify funding, improve performance, and build public trust, cultivating a culture of evidence is no longer optional. Governments at all levels can embed evidence-based practices into their operations to drive decision-making, support ongoing improvement, and deliver outcomes that matter.
Local governments are leveraging digital twin technology to build smarter, more resilient communities. By creating real-time simulations of infrastructure, traffic, zoning, and emergency response systems, cities are transforming how they plan, manage, and invest in public services — all while maximizing the value of shrinking public funds.
Government efforts to adopt cloud technology have stalled in recent years, but secure cloud usage and computing can help ensure agencies’ cyber resilience and their successful use of AI.
Embracing the power of data literacy positions you to remain competitive and innovative in an increasingly data-driven world.
If some of your survey results don’t make sense, bots could be the problem. Here are ways to identify and prevent bots before they skew results and influence decision-making.
Leveraging the power of AI, retrieval-augmented generation (RAG) can transform how government professionals interact with data and address the challenges of using legacy systems.
In this video interview, Matthew Graviss of Atlassian discusses the tangible benefits that automated workflow solutions offer, particularly to non-IT teams.
AI governance crosses departmental lines. A unified governance approach helps this new technology meet constituent needs — safely and securely.
In this video interview, Angy Peterson of Granicus explores the possibilities that a digital-first communications strategy offers and its connection to positive CX.
There are multiple ways to analyze survey results, and some types of graphs (e.g., pie versus bar) may be more helpful than others.
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