Communications

Partnerships for Innovation: Food Cowboy

Recently, I shared a story about public and private sector partnerships that are delivering innovation and service. Unfortunately, the media tends to focus on the problems that can occur with public-private partnerships, instead of the incredible potential. With that in mind, I came across this story on National Public Radio about a struggling D.C.-based charitableRead… Read more »

Don’t Fake Empathy – Really Walk in your Employee’s Shoes

As employees start to return to normal after the government shutdown, managers are finding it difficult to effectively communicate with employees. Leaders are tasked with toeing a fine line between talking about the impacts of the shutdown and engaging people in the work that needs to be done. The key to effectively navigating the lineRead… Read more »

Pinterest Optimization: The Value of a Pinventory

Summary: For individuals and organizations using Pinterest for professional purposes, creating and managing a “pinventory” is a recommended best practice that enables you to reduce unnecessary duplication, improve board focus and content, and better manage new pins going forward. This post provides suggested steps and related tips, as well as an Excel inventory template. (fromRead… Read more »

How do we solve falling trust in online services before it becomes critical?

A few days ago LinkedIn launched its latest IOS app, Intro. The app promises to integrate LinkedIn profile content directly into emails, allowing more rapid connections and helping give email recipients access to a range of relevant information about the sender. Given both Apple and LinkedIn are well-known brands, many people are likely to trustRead… Read more »

The shutdown is over – resentments remain?

We’ve been away for some time now, so please don’t expect that we can return to normalcy in a day or even a week. We need each of you to take time, each hour, to check on your co workers and offer encouragement and comfort where necessary. We are one team, the best team inRead… Read more »

5 Post-Shutdown Silver Linings for the Federal Workforce

There’s been no shortage of negativity surrounding the government shutdown and near debt default – and for good reason. The federal family and the American people were badly hurt again for partisan political purposes. This shameful development should have never occurred in America, which prides itself on being the world’s role model for democratic governanceRead… Read more »