Digital Constituent Services: 3 Mistakes to Avoid
Focus on constituent experience is pushing agencies to update digital services.
Posts Tagged: Digital
Creating Communities Where No Person Is Left Offline
The cost is too high for governments to neglect those who are increasingly disadvantaged in our digital economy. Here’s what they can do to break the cycle.
Digital Equity for America’s Most Vulnerable Populations
While anyone can suffer from digital inequality, these three groups, in particular, suffer from it at a disproportionate rate.
Connecting Gov at Google Cloud’s Public Sector Summit
Learn about the Google Cloud Public Sector Summit, an exciting digital event that will connect government and academic communities across the globe.
Pandemic-Proofing Public Participation
Digital meetings can be convenient, but they don’t work for both citizens and government employees – at least, not right away.
Financial Management for the Future: How Government Can Evolve to Meet the Demands of a Digital World
Government can leverage emerging technologies and processes to modernize financial systems. Here’s how.
Innovator Profile: Georgia Chief Digital Officer Nikhil Deshpande
Under Chief Digital Officer Nikhil Deshpande’s leadership, Georgia’s digital offerings have evolved to meet the needs of its constituents.
Big Data Comes With Big Promises, Untapped Potential
Governments of all sizes have created data and analytics departments to assess what they have, coordinate communication between agencies and report stories that the numbers show.
3 Strategies for an Excellent Municipal Summer Fellowship Program
Here are some of our lessons learned that you could use to prepare your own municipal fellowship program for its next set of innovators.
Effective Citizen Engagement Within Government Agencies
Providing effective government engagement is a top priority of most agencies. A person-centered approach creates a full picture of the individual, not just someone who is receiving services.