That the term “synergy” keeps showing up on my mental radar and calendar is not surprising. But yesterday, I experienced the “mother nature” variation. Meandering along the banks of the Chagrin River, 20 miles east of Cleveland, I stepped off the heavily wooded path at the confluence point of two streaming tributaries. Walking along aRead… Read more »
Apologies for the lack of updates here. I’ve been very busy with work, and travelling about the place. Also been writing stuff for elsewhere, and it would appear I only have a finite number of words in my head at any one time. I do have a couple of things to point people to though.Read… Read more »
We tend to talk about employee engagement in absolute terms, as if it was wholly achievable, but nothing could be further from the truth. 100% engagement is a complete and utter myth It is simply unattainable. Not everyone is going to love what they do all the time; telling them otherwise is irresponsible and aRead… Read more »
By Josh Jacobs Details continue to emerge from a story that broke at the end of June concerning a Nigerian American who bypassed three separate layers of airport security in New York and successfully flew to Los Angeles. It wasn’t until mid-flight that the suspect was asked to present his boarding pass and ID. AfterRead… Read more »
Creative Commons via Flickr Sammy0716 In the world of social media, I have become pretty comfortable. I currently use Facebook personally and professionally via multiple fan pages, Twitter in 5 different ways, WordPress for 3 blogs, Blogger for 2 blogs, Foursquare for fun and begrudgingly, LinkedIn as my electronic business card. Oh yeah, and thenRead… Read more »
I have just posted a new blog post on social media governance resources on the AIIM Communities blog: http://www.aiim.org/community/blogs/expert/Selected-social-media-governance-resources. It features a number of resources specific to government as well as links to policy and governance databases including the Web 2 0 Governance Policies and Best Practices wiki list maintained by the Social Media SubcouncilRead… Read more »
I’ve been thinking about how citizens might use mobile devices to get government services for…well…years. Sam Gallagher and I started talking about making web content usable on mobile devices way back in 2000, when we were teaching HUD’s partners how to create customer-friendly websites. Mobile apps are here to stay, and it’s a great timeRead… Read more »
Lots of social media news the past week, from Google + launching to the Obama Twitter town hall. Sorry for the late post, makes for a longer list. Here’s the recap: My talk with Tim Farley on Sirius/XM radio. #AskObama: How’d That Go? [UPDATED] | techPresident http://bit.ly/rmpbry via @nclarkjudd RT @aneeshchopra: First official tweet –Read… Read more »
The opposite of love is indifference. At least with hate I’ve been noticed. I was working at a large tech meeting, observing the different sales folk. The most successful ones, the ones creating interest, were scrambling to support the meeting, ostentatiously taking action to move the meeting forward. They had people inquiring about what elseRead… Read more »
The Washington Metropolitan Area Transit Authority (DC) is testing a feature that will enable riders to add value to their SmarTrip cards online. The pilot includes 5,000 riders, including 50 recruited via Twitter. Riders can add between $10 and $200 online but, as Greater Greater Washington notes, the system cannot instantly update the card balance.Read… Read more »