Republished from eGovAU.
Andrew Krzmarzick has posted an interesting article on his “”>Generation Shift blog regarding a method to measure the level of government 2.0 services included in a government site.
Developed by the Brookings Institute, the approach involves scoring agencies against a set of criteria and tracking them over time. The Institute has analysed over 1,500 US state and federal government sites against the criteria, providing a large sample for comparison purposes.
The Brookings Institute has produced a report on the topic, State and Federal Electronic Government in the United States, 2008 (PDF).
It is a very interesting read and might provide a useful benchmarking tool for Australian government agencies to measure their own sites.