Remember back in October when Chris Hall introduced the SXSW Health Accelerator program for next year’s conference? I’m really looking forward to seeing what start-ups get to showcase their stuff. I’m even more excited about the increase in health focused innovations occurring at the biggest conference that I’ve ever attended. Last year was the debutRead… Read more »
The Uni-Bell PVC Pipe Association has set up a Watermain Break Clock site showing real time numbers and costs of water main breaks. According to the information posted, there are 850 water main breaks that occur each day in North America. A quick search on Twitter gives us a snapshot of just a few ofRead… Read more »
New Jersey Governor Chris Christie campaigned on promises of bringing increased transparency to New Jersey. Early on in his administration he launched a transparency website designed to highlight public information from state offices. Despite that, New Jersey last year the state comptroller issued a blistering report highlighting just how opaque the state really is. Now,Read… Read more »
Some would say the answer is obvious. But it’s always worth remembering that processes seemingly designed to frustrate the customer are not limited by sector or organisation. Here’s a tale of convoluted customer service with rather a surprising punchline. Though here is another, more seasonal, story which shows another approach altogether. Original post
The impact of poor performing schools on a city are huge. A poor performing school district drives families out of the city and discourages new families from moving in. In an era when jobs are hard to come by, dismal graduation rates have an impact on the economy and government services for generations to come.Read… Read more »
Sometimes it is the small things that show how government just gets it all so wrong. Last Thursday The Daily Show’s Wyatt Cenac has a little bit on the US Post Office and its declining fortunes as people move away from mail. There is no doubt that the post offices days are numbered, but thatRead… Read more »
Stocks lost ground last week and it has been interesting to see how the days played out. We saw mostly good economic reports that sent stocks higher in the early trading, yet by the close investors were selling. As we’ll discuss below, historical seasonality was bearish last week, but this week things start to change.Read… Read more »
In his blog The Thorp Network, author John Thorp suggests that we should, “Measure what’s important and manage what you measure.” When a strategy for improvement is identified it’ll be important to measure performance and success. Performance is important to measure because improvement depends on change, and there’s an inherent presumption of efficiency and momentumRead… Read more »
In November Google released Plus Pages for Business – it is similar to your personal Google Plus Page, but with features to create your electronic business personality. Whoa! – you say you work for a large organization or an agency and can’t put up a page for your day job…the Plus Business Pages works wellRead… Read more »
If you’ve never heard of Tumblr (or its closest competitor Posterous), welcome to the world of short-form blogging! Tumblr is a vibrant platform and community, where authors post entries that are larger than a tweet (140 characters) but significantly shorter than the 600-800 words of a typical blog post. Many Tumblrs consist exclusively of photos,Read… Read more »