Daily Dose: The USPS asks for its stuff back

Ever taken a pen from the post office? Well, how about tape guns, letter trays or large pallets? According to the Fed page over at The Washington Post, the United States Postal Service is asking customers to return any stolen USPS property in an effort to minimize losses for the fiscal year. The program providesRead… Read more »

GovBytes: Can Cities Survive Without CIOs?

A report in GovTech stated that most cities operate without CIOs. With the increase of technology policy being used in government, this is a bit surprising. Instead, cities rely on IT managers, systems administrators, and city managers to create and implement these types of programs. Why do cities not have CIOs? The reasons vary. SomeRead… Read more »

Designing Open Data for Simplicity

Just saw this tweet by @mat_hunter the Chief Design Officer at the @DesignCouncil. I went to the first event of the Inspire Connect series hosted by the Design Council and organised by @amandagore and her @dcchallenges team as part of it’s “Living Well with Dementia” Challenge Competition. 1. The issue of dementia is very personalRead… Read more »

Why Rock Your Tech Report Rocks

Email for templates, tips and best practices: [email protected] Website: RockYourTechReport.tumblr.com I’ll try to give you a quick breakdown why I think this initiative is so important although the GovWin post does a much better job explaining it. See, contracting officers need to have a technical analysis on proposals. This lets the government know it’s gettingRead… Read more »

Strong Governance Is Infrastructure for Great Customer Service

Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »