Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »
With budgets expected to be cut, it is more importan than ever that organizations look for efficiencies. Places to look include and group output, error rates which cause rework, the number of people on leave, (especially sick leave and LWOP), overtime, workers’ compensation, individual and union time. Also, how many people are on direct laborRead… Read more »
From amazing metaphors involving adorable puppies to reflections about how data can transform generalities into actions, I was fortunate to attend the first CityCamp held in Minneapolis, Minnesota on 11/12/2011. This un-conference is designed to be more of an open exchange of ideas than the traditional professional conference that most of us are use toRead… Read more »
The major indices, and our TSP stock funds, were bouncing violently last week in reaction to the ongoing debt situation in Europe. The new catalyst seems to be the yield of Italy’s 10 year bond. As the yield approached and went above 7%, a level that meant bailouts to other troubled European countries, stocks aroundRead… Read more »
The Buffalo News reports that Buffalo Mayor Byron Brown sponsored a job fair, which attracted 1,500 people. While politicians have very little to do with creating jobs, they are all feeling the heat from an angry public seeking employment. While I applaud the Mayor for trying to help, the truth is that job fairs areRead… Read more »
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http://www.youtube.com/watch?v=fhttnIOmDp8′ We’ve already established that perfect security is impossibly in cyberspace, especially with the move to the cloud, the consumerization of IT, and the rise of mobile. Still, even with current transformations, IT can still get more secure as it evolves. Recently, HP announced an enterprise security strategy to address these new challenges, which wasRead… Read more »
We participated this week with seven other entrepreneurs in the 2011 Capital Management Technology Hub and George Mason’s School of Management Technology Startup Challenge to introduce our cloud-based community and supporting tools: MyLeadershipPractice. What a top notch event and great learning experience! Plenty of innovative solutions to specific needs were presented. The competition was anRead… Read more »
Dr. Adam Wyner of the University of Liverpool Department of Computer Science, and Dr. Wim Peters of the University of Sheffield Department of Computer Science, have posted their paper entitled On Rule Extraction from Regulations, to be presented at JURIX 2011: The 24th International Conference on Legal Knowledge and Information Systems, 14-16 December 2011, inRead… Read more »
Day 70 GIS Group Meeting Today started out amazing then in the afternoon went to total frustration. I had to leave very early this morning to meet a co-worker for a GIS meeting of IMAUG – Illinois Municipal Arc Users Group. If you are into GIS, this is a great group to get involved with.Read… Read more »