Federal Coach: Mapping the NIH’s Leadership DNA

Dr. Francis S. Collins is the director of the National Institutes of Health (NIH), overseeing an institution that is the largest supporter of biomedical research in the world. A physician-geneticist, Collins is noted for his landmark discoveries of disease genes and his leadership of the international Human Genome Project, which culminated in April 2003 withRead… Read more »

7 Things Every Government Agency Can Do To Improve Customer Service

When President Obama issued an executive order in April this year compelling federal agencies to improve customer service, the future seemed a long way off. But as the first leaves begin to change color here in Washington, a deadline for action looms. By October 24, agencies are ordered to publish a plan for how theyRead… Read more »

Evolving Approaches to Cyber Threats

Bob Gourley and HP’s Andrzej Kawalec, CTO of Enterprise Security continued to discuss emerging security issues at the HP Protect 2011 conference on Monday, September 12, 2011, exploring problems with traditional approaches to enterprise security. Andrzej began by defining the customary enterprise security approach. We’ve been taking a very reactive stance to cybersecurity, focusing onRead… Read more »

How Apple is Impacting Enterprise Software Development

Editor’s note: This post by Derek Singleton of Software Advice reviews more extensive work at: Three Ways Apple is Influencing Enterprise Software Development. These days, apps aren’t just about amazingly addictive games like Angry Birds or streaming your favorite tunes from your Grooveshark app. As the working world becomes increasingly mobile, apps are becoming anRead… Read more »

Recruitment 411: Lessons of Leadership Part 1 – There’s Always Room for Improvement

This is part one of a three part series where some members of the recruitment office will discuss the rewards and challenges of being a leader. Today’s guest blogger is Jaqi Ross, manager of the media branch. My staff has heard the refrain so many times, they’ve been known to help finish it off onceRead… Read more »

BART could adopt cell phone policy next week

Responding to widespread criticism for its decision to shut down cell phone service to quash an anticipated demonstration last August, Bay Area Rapid Transit (CA) has drafted a policy to guide future decisions. The proposed policy, which BART began crafting last month, authorizes the agency to interrupt cell phone service only under extraordinary circumstances whenRead… Read more »