Service Management System (ITIL) using SharePoint

Spent last night working on designing the next components to ITIL solution using SharePoint my team has fielded as a Federal Department. The first module tracked service requests from a catalog of service. These services are higher level than the MOF services than the Microsoft System Center tracks and reports. I had previously passed alongRead… Read more »

Service Management System (ITIL) using SharePoint

Spent last night working on designing the next components to ITIL solution using SharePoint my team has fielded as a Federal Department. The first module tracked service requests from a catalog of service. These services are higher level than the MOF services than the Microsoft System Center tracks and reports. I had previously passed alongRead… Read more »

HopStop offers free geo-targeted ads

Transit and walking directions provider HopStop has started offering free geo-targeted ads to small businesses in New York City on a trial basis, with a goal of rolling out the program across the U.S. Here’s how the program works: Business owners sign up for a 30-day free trial online and create their advertisement. For theRead… Read more »

SkyTrain upgrades communications network

TransLink (BC) officials announced plans to install fiber-optic cables on SkyTrain’s Expo line, replacing its 25-year-old cable network. ”The fiber-optic cables are the backbone of SkyTrain operations,” said Fred Cummings, president of British Columbia Rapid Transit Company, which operates two of the three SkyTrain lines, in a statement. “They run the communications among staff, operateRead… Read more »

Is it time to buy a new iPhone 4S without LTE?

The iPhone 4S is the exact same form factor as the 4 Apple just released the details on the iPhone 4S, for those expecting the 5, they were extremely underwhelmed, and Apple’s stock has taken a bit of a tumble. The updates were all internal and all on the back-end. This has made quite aRead… Read more »

Getting digital engagement right

Today I gave a talk at the CIPR public services communications conference. In case they are handy, here are the slides: Getting digital engagement right View more presentations from Kind of Digital. Possibly related posts: No Related Post Original post