To jump-start the economy, is an “Organizational Development Intervention needed?

A recent US Senate hearing on the recruitment and hiring of college graduates made it clear that the Senators as well as the panelists from government and academia faced difficult questions about the future of the workforce and the dismal U.S. economy. The harsh reality is that the marketplace is not producing enough jobs forRead… Read more »

New York City, Pennsylvania to update transparency websites

New York City and Pennsylvania are working to increase transparency by providing citizens with more information and new government websites. Over the weekend, New York City held a hackathon focused on reinventing city government. Pennsylvania also launched a new website, PennWATCH, which will provide citizens with a searchable database of government spending. New York City’sRead… Read more »

Hershowitz: A Hackathon to Recode California’s Laws

Ari Hershowitz of Tabulaw — and a member of our community — is proposing “a hackathon to create a new, open website for California’s laws and legislation,” using the SQL files available at http://leginfo.ca.gov/. Mr. Hershowitz says this effort is inspired by Waldo Jaquith‘s The State Decoded project.

2 Ways to Better Work with Your CORs

I recently had a chance to ask a Contracting Officer’s Representative (COR) in my class how Contract Specialists and Contracting Officers can better work with their CORs. (For those that don’t know, CORs monitor contracts and serve as the Contracting Officer’s eyes and ears, especially in the field. Oh, and CORs are often experts inRead… Read more »

Does your job title and salary define YOU?

Over the last ten years, I have observed within the Federal government people allow their pay and their job title to define them. Who really cares what GS grade you are, go do some quality work. LOL. I am 28 years old and I have climbed the Federal government career ladder very fast. But, myRead… Read more »

GAO says feds should update social media policies

A report from the U.S. Government Accountability Office says that federal agencies have not fully addressed concerns about using social media in three areas: privacy, security, and records management. ”The use of these services can pose challenges in managing and identifying records, protecting personal information, and ensuring the security of federal information and systems,” theRead… Read more »

Using Dashboards in Government

The use of dashboards in the federal government took off when President Obama released his Open Government initiative in early 2009. Here’s a snapshot of where they are today, and some lessons learned from the pioneers. Vivek Kundra is leaving the federal government after having served as its first chief information officer. Probably one ofRead… Read more »

Measuring Your Effectiveness in Streamlining Service Delivery and Improving Customer Service

How far along is your agency in implementing the Customer Service Plan mandated in President Obama’s Executive Order 13571 – Streamlining Service Delivery and Improving Customer Service? In my latest blog post, I’ve provided a recommendation for a Short Term Web Measurement plan to help you: Receive customer feedback Evaluate the entire customer experience AnalyzeRead… Read more »