Hampton Roads Transit’s The Tide, the first light-rail system in Virginia, will open to the public on Friday and begin carrying paying customers on Monday. To help inaugurate the new service, HRT employees and local residents will serve as Tide Guides, distributing schedules and showing customers how to use the ticket machines. Joining them willRead… Read more »
The Department of Veterans Administration has recently published an updated social media policy (VA Directive 6515 – Use of Web-Based Collaboration Technologies). Prior to this release the Government Accountability Office has published a report for Congress titled “Federal Agencies Need Policies and Procedures for Managing and Protecting Information They Access and Disseminate” – highlighting thatRead… Read more »
I found this really nice colorful infographic on the Socialnomics blog: Original post
President Gage was featured on C-SPAN’s “Washington Journal” on August 16. NP Gage discussed how the debt ceiling deal and the Super Committee could affect the federal workforce. Other topics included job elimination, pay and hiring freezes, and other reductions in benefits. You can click here to view President Gage’s feature. Filed under: Federal Agencies,Read… Read more »
Sometimes what’s needed may not be in the book…just simple understanding. Today’s customers are emotional and want to blame someone. We may not be able to fix the problem ourselves, but we can help; the big problem is getting them to listen. We know what makes great customer service. We know what keeps customers comingRead… Read more »
The wonderful Lesley Thomson has once again put together ScotGovCamp for another year. It takes place in Aberdeen on Saturday, September 24. All the details and booking is here. Don’t forget the event blog and networking group. Not sure if I will make it as I’m heading north of the border for the Epic SocialRead… Read more »
Nice article in today’s Observer-Reporter by Michael Bradwell about a new mobile water treatment system that can be taken on-site to process waste water from Marcellus Shale natural gas drilling. The technology and process we saw yesterday was being developed by Aquatech, a local company with 30 years experience in the water treatment industry. ForRead… Read more »
There’s been a lot of talk lately about acceptance of failure. Probably because people are pushing for innovation, and it’s difficult to innovate if you’re afraid to fail. Thus the numerous posts of encouragement across the Internet assuring all of us that failure is ok. Of course as engineers, failure is not something we wantRead… Read more »
Amazon announced the Amazon Web Services GovCloud today. This means that government agencies and programs can benefit from Amazon Web Services without having to fret about the myriad security and compliance issues that have been keeping them back. We’re really excited about this for a few reasons: Fewer Excuses Amazon has waded through the oceanRead… Read more »
I find this stuff so that you don’t have to. Ministry of Lorem: filler text generated from UK government press releases – Bonkers but strangely compelling site from @lesteph Social media can help riot-hit communities recover – “In all the furore over social media’s inflammatory role in the riots, little has been said about howRead… Read more »