Who Really Gains From AI’s Productivity Promise?
AI’s productivity gains don’t automatically translate into shared prosperity. How do we ensure AI doesn’t undermine economic mobility?
Sponsors are Sometimes the Scariest Part of the Project!
People intrinsically understand that good sponsorship is vital for a project to succeed. But, more often than not, it becomes a significant barrier to delivering a successful project and realizing the planned benefits of that project.
The Value of Community Agreements
Community agreements set the ground rules for meetings and discussions. Developed collaboratively, the can help everyone feel safe and open to ideas.
Why Your Calmness is Your Strongest Strategy
A leader’s composure is contagious — your team mirrors your emotional state. How to project calm under pressure and make your presence a strategic asset.
Zero Trust: Come On, You Can Trust Me, Right?
Zero trust is not easy to implement or maintain, but it is an approach to consider to keep your IP safe in an era of proliferating threat.
How to Support Family Caregivers at Work
National Family Caregivers Month is a time to examine how well your workplace supports your colleagues who have a second shift caring for family members.
Trust, Transparency, and the Algorithmic State: Who Audits the Machines?
Governments are racing to embed AI into public service. But while algorithms accelerate decisions, they also erode something far more valuable: trust.
Strive to Make Organizational Restructuring as Painless as Possible
As ‘Govies’ we’ve all lived through it. The dreaded organizational restructure. Change is painful, but organizational restructures can create a whole new kind of ‘pain’. The unknowns, the rumors, the impacts, and the stress are sometimes off the charts. Having been intimately involved on multiple restructuring efforts, I hope that some of these insights canRead… Read more »
Social Stories Can Benefit Your Community
Government agencies can improve their services by creating social stories that help people understand specific scenarios.
Dynamics of Trust: A Community-Based Perspective
Build community trust by understanding residents’ demographics and digital needs to ceate equitable, connected and resident-centered services.