Do Not Be Confused by Social Workers Interested in Public Policy Jobs
Don’t be perplexed by social workers wanting to participate in the public policy field. After all, policy is part of the social work code of ethics.
A Social Work Background Can Be Helpful to Public Policy Work
Social workers, thanks to their valuable skills and relationships, can positively impact public policy efforts. Read on to learn how.
The Leadership Operating System: How Modern Government Leaders Structure Their Week
Modern government leaders face an increasingly complex operating environment that requires balancing strategy, workforce engagement, risk oversight, and innovation. High-performing executives often structure their week using a leadership operating system that ensures time is intentionally allocated across these critical priorities. By creating a disciplined leadership rhythm, public-sector leaders can strengthen organizational performance and sustain mission… Read more »
Trust Architecture: Designing Systems That Citizens Believe In
As government services increasingly move to digital platforms and AI-assisted systems, public trust is shaped not only by policy but by how those systems are designed. So, to strengthen citizen confidence while advancing modernization, agencies are implementing a trust architecture that focuses on building transparency, fairness, and reliability.
How to Write and Implement Workplace Mission Statements
Mission statements should be written with care, not on an ad hoc basis. A Featured Contributor explains how to develop and implement a mission statement that matters.
Digital First Strategy: Win-Win for Residents and Local Leaders
A digital-first strategy that prioritizes accessibility and phased technology adoption can modernize services while ensuring no resident is left behind.
Operational Resilience: The Next Phase of Government Modernization
Modernization has traditionally focused on upgrading technology, but today’s risk environment demands a broader priority: operational resilience.
Why Public Information Officers Use AI Citation Registries
AI chatbots have supplanted traditional search engines. But they don’t read documents the same way. A citation registry helps AI find the information.
AI Can Create Convincing Illusions. Governance Protects Public Trust.
AI offers enormous potential to help agencies and institutions work more effectively. But those benefits only materialize when AI is used within a framework of strong data governance.
Playbook for Preventing Hybrid Physical-Cyber Attacks (Part Two)
To fend off combined threats to physical and cyber systems, public agencies need more than incremental improvements to their legacy processes and systems. They need an advanced approach to visitor management, as Part 2 of this two-part series explains.