Experience Causes Scope Creep

I don’t know how many times I’ve seen a customer develop world class skills using a tool, going from no presence to a highly customized, effective environment. Then they run beyond the capabilities of the tool. And they have to change. Which is going to cost time. And make everyone have to learn new waysRead… Read more »

CRM Appstore for Government

Introduced at the Conference of Mayors this past weekend, there is a new resource for US Public Sector organizations looking for applications and add-ons based on the Microsoft Dynamics CRM platform. Now, public sector organizations of all sizes can use technology to better manage everything from citizen services, FOIA requests, economic development, mapping, fleet managementRead… Read more »

New Report Examines the State of Rulemaking 2.0

This article was first posted by Dan Chenok on the IBM Center for the Business of Government Blog. The IBM Center for The Business of Government is today releasing a new report, Rulemaking 2.0: Understanding and Getting Better Public Participation, by Cynthia R.Farina and Mary J. Newhart with CeRI (the Cornell eRulemaking Initiative). This reportRead… Read more »

The “Iowa Compromise”: Reaching Agreement on the Medicaid Expansion for Iowans

BEHAVIORAL HEALTHCARE July 26, 2013 by Ron Manderscheid Share on facebook Share on linkedin Share on twitter Share on google More Sharing Services Iowa will do the Medicaid Expansion, but in a more elegant way. Amazing! Truly amazing! Every so often, we observe an exceptionally fine, noteworthy example of the art of political compromise. MuchRead… Read more »