Australian Online Community Management Report launched

Quiip and Delib Australia have just released the Australian Online Community Management Report, the first research that has ever been conducted specifically on the emerging profession of online community managers in Australia. The report has been designed to: assist people professionally managing online communities to articulate their skills, challenges and support requirements, support organisations enteringRead… Read more »

Open Data Day: Lessons for Hacktivists

This piece is cross-posted on TechPresident where I post articles on the intersection of politics, technology and transparency and serve as an editor. Three years ago, after a chance encounter with Daniela Silva and Pedro Markun of Sao Paulo and a meeting with Edward Ocampo-Gooding and Mary Beth Baker in Ottawa, with whom I sharedRead… Read more »

Nerd API

Yes I know, a human as an API is going to be a bit challenging and stretching a metaphor slightly. Bear with me. In my life, I have had the pleasure of both spending a lot of time with geeks/nerds and also managing them (for the purposes of this post, I am going to referRead… Read more »

Link roundup

I find this stuff so you don’t have to: A few take home pointers from GovCamp 2013 Beta testing the Service Standard Of the web, not on the web Asynchronous social learning is newer than you think Using Social Media Surgeries to Improve Perceptions of Safety in Birmingham 20 Alternatives to Google Reader Attracting TheRead… Read more »

Open Clouds are Key for Sharing a Wealth of Government Data

Not just a buzzword throughout the technology industry, cloud computing has been a hot topic inside the Beltway. From the data center consolidation movement to the federal “cloud first” mandate and now with mobility and big data seeing an uptick in popularity, the government is shifting their discussion away from cloud being the destination toRead… Read more »

03.14.13 Your Morning Buzz

Pope Francis takes to Twitter right away Welcome Newest Members Individual Members Aubrey Lindstrom, City of Beaverton, Special Projects Coordinator Corporate Member Johnson Controls delivers products, services and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers. Upcoming Forums March 15 Webinar: Creating and Getting Assistant CityRead… Read more »