Many government agencies are using Microsoft Dynamics CRM to build line of business solutions using an approach that Microsoft calls xRM. One of the challenges is to calculate the cost of such an implementation. One of the questions I am asked most frequently by clients is to estimate the cost of a software implementation project.Read… Read more »
Oftentimes, getting the job comes down to building relationships. One way I did this early on in my postal career was to seek out ways in which I could showcase other people and their talent. Late motivational Speaker Zig Ziglar was often quoted as saying, “You can get everything you want in life, if youRead… Read more »
By Bob Gourley In this series of posts we are providing views on three key community-focused, virtuous collaborative venue that help the DC tech community exchange lessons learned and accomplish big goals. With this series we hope to provide insights you can use to make the most out of MeriTalk, GovLoop, and WashingtonExec. We selectedRead… Read more »
By BobGourley I am proud to be on the advisory board of Fixmo. You might think that biases me in my reporting on them. I’m a human for sure and have my own biases. But the fact is this company is knocking it out of the part in terms of both capability and value-adding partnershipsRead… Read more »
As communities across the country make more information available on-line, greater attention is being placed on making that information more understandable to the public. In particular government budgets are often reported in a format that is hard for most people to decipher and understand. The Association of Government Accountants (AGA) several years ago started aRead… Read more »
Tourism Australia has released a fascinating study of their success in using social media to raise awareness of Australia as a travel destination, including a guide to how other organisations can use similar approaches to build engagement online, espousing principles such as: Create platforms that your fans can build on Make your advocates the heroesRead… Read more »
We wrote a month ago about the extraordinary work being done in Chicago to map the city’s D&D terrain, and to launch a new Community of Practice for dialogue and deliberation innovators in the city (see the report if you haven’t already!). Now, we want to let you know about the new listserv that’s beenRead… Read more »
Seeing the recent news about Yahoo moving to reduce or end remote work made me want to revisit the topic. I know that my last post on remote work got quite a bit of comments, and I’m interested to see what other people think about Marissa Mayer’s decision. I know that I personally believe thatRead… Read more »
Do You Write with Power? Are You as Clear as You Can Be? A Highlight from the upcoming NAGC Communications School. Whether you’ve mastered the skill and art of writing in plain, clear language or you’re just beginning on the plain language journey, you’re not going to want to miss this half-day workshop by BruceRead… Read more »
I don’t know that this is a blog post so much as it is a hopeful roll call for some of your brightest ideas for creating community in the work place. How do you build morale and camaraderie, particularly when organizational structure still involves silos to some degree? I’m talking beyond the office potluck lunch,Read… Read more »