Designing complex systems is complicated. Sometimes there are interactions between the pieces which don’t quite join up, customer journeys which turn out to have structural obstacles. Some of that can be obscured or avoided through good interface design, but sometimes the underlying ugliness just pokes through. This screen marks the successful end of a transaction.Read… Read more »
Every person at some point in his life starts to feel the need to get more organized for a better productivity. Some have this revelation sooner, others later and a few of them will never have such needs… Depending on each individual a better organized work style may be reflected in the use of differentRead… Read more »
Some individuals are thought to be ‘natural’ leaders – they seemingly step into the role fully functional – such as George Washington. Some individuals develop as leaders once in the role – Steve Jobs, for example. Some individuals learn leadership by opening their mind and soaking up the rich material provided by other leaders, coaches,Read… Read more »
I’ve developed several infographics (below) comparing the open data performance of nations, looking at which have national open data sites, how many sites they have across different government levels and how many datasets have been released through their national sites. It’s not a way to judge ‘winners’ and ‘losers’ – or even to compare theRead… Read more »
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By RyanKamauff The iPhone 5 might have a shortlived place at the top of Apple’s offerings Here are the top mobile news and stories of the day. Analyst: Initial iPhone 5S production to begin in March for June/July launch – Jeffries analyst Peter Misek is stating that iPhone 5S will be launched in June/July. ThisRead… Read more »
With my favorite NFL team out of the playoffs this year – I’ve had plenty of time to contemplate what makes a winning team – and it’s not all about the coach (or firing the coach, like my team did this year.) When it comes down to it, making an organization and a football teamRead… Read more »
So by now most of you are aware of the incident that occurred at the US Embassy in Benghazi on September 11th 2012. An independent panel was established by the U.S. Government to further investigate how the attack occurred, how it was handled, and what can be done to prevent such future issues from takingRead… Read more »
Small steps can be just as important as the big ones Business process re-engineering doesn’t have to be a boil the ocean approach to transforming your business. I don’t have any scientific evidence to support this but I believe that the most missed opportunities to improve are the little ones we have in front ofRead… Read more »
2013 Blue Pencil & Gold Screen Awards Competition Call for Entries Join NAGC and Save on Entries! DEADLINE TODAY ~ JANUARY 15! HURRY AND POSTMARK YOUR ENTRIES TODAY! Be recognized! Enter your best work in the National Association of Government Communicator’s 2013 Blue Pencil & Gold Screen Awards Competition. This annual international awards program recognizesRead… Read more »