“First, leaders in government might think of engaging in dialog with business leaders about a path to growth that does not involve job-cutting. Second, there’s the opportunity to get more with less in the public sector by empowering – in fact, liberating – civil servants for a more engaged and productive government workforce. Finally – and perhaps the biggest opportunity – government leaders at the federal, state, and local level might rethink their approach to job creation. A nation whose population is better prepared to deal with the realities of competing for work is a nation that is more competitive. Employee empowerment represents the other side of job creation.
I wanted to draw attention to a recent piece at Forbes.com, authored by my Deloitte colleagues John Hagel, Suketu Gandhi, and Giovanni Rodriguez.
Their post, The Empowered Employee, looks at the emergence of technologies and best practices that are enabling employers who are actually struggling to fill a growing number of highly-skilled jobs, and employees now and in the future who are competing for those jobs. The premise is that employers need to stop thinking of employees as costs to be managed, but as assets that can help grow the top and bottom line (or in the case of government agencies, meet mission more efficiently and effectively). In short: investing in empowered employees can pay off big with performance gains.
Giovanni is planning a follow-up post at Forbes to more specifically answer “what’s the role of government in this debate?” and I told him a discussion with govies here on GovLoop may be helpful. General thoughts he outlined to me are below, and I’m going to point him to this post so he can engage directly.