Spring is just around the corner, and so are more opportunities to take part in professional development. This March, we’re offering six free online training sessions, where you can dive further into topics like artificial intelligence, human-centered design, and cultivating curiousity on your team.

Let’s explore what this month has to offer:

How to Use Data to Advance Agency Innovation

Data-fueled innovation means you’re using data to make smarter decisions around service delivery. Instead of using your gut to tell you where to invest your modernization budget, use the data at your fingertips to target those dollars for maximum impact.

Join us online Wednesday, March 6 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear ways to take the vast amount of data at your organization and turn it into actionable innovations.

You’ll hear from:

Frances Peralta – Donio, Data & Analytics Contractor, Human Services Department, New Mexico

Human-Centered Design in CX

A key element of CX is improving your customer’s experience. So, it seems obvious that you would need to incorporate human-centered design (HCD) into the process. But surprisingly that step is often overlooked.

Join us online Monday, March 11 at 4 p.m. ET/1 p.m. PT to hear from government leaders and your peers about how they have added HCD to their CX practice.

You’ll hear from:

Jonathan Rubin, User Research Team Lead, Consumer Financial Protection Bureau

Unleashing Potential: How Automation and AI Can Elevate Agency Performance

There is no doubt that artificial intelligence (AI) and automation are groundbreaking technologies. However, figuring out how to harness that power in an ethical, secure, and private way is not easy.

Join us online Wednesday, March 13 at 12 p.m. ET/9 a.m. PT as we discuss nine different ways AI and automation will impact government going forward.

You’ll hear from:

Beth Noveck, Chief AI Strategist and Chief Innovation Officer, State of New Jersey
Donald Bauer, CTBME, FAC-P/PM Level III, CISSP, Chief Technology Officer, Global Talent Management, U.S. Department of State

Your Roadmap for Gov Transformation

Agencies have a responsibility to transform to meet missions and constituent demands. However, that responsibility doesn’t come with a roadmap, so many agencies are left with a big to-do list, but no clear direction.

Join us online Wednesday, March 20 from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn from government and industry leaders about how organizations can move ideas from the drawing board into the real world.

How to Keep Your Team Engaged

What does your team’s engagement look like? Are people actively participating in meetings and hitting goals? Asking good questions? Bringing excitement to their work?

Join us online Monday, March 25 at 4 p.m. ET/1 p.m. PT to learn from government leaders and your peers about engagement metrics and strategies for boosting your team’s buy-in.

Cultivating Curiosity: Building a Culture of Learning for Your Team

Without actively questioning our work and our goals, we can become stagnant. So how can we cultivate and embrace curiosity at work?

Join GovLoop and NextGen online Tuesday, March 26 from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn how to foster a culture of learning on your team.