The First Step to Designing 21st Century Integrated Digital Experiences
The first step in creating integrated digital experiences for both government employees and citizens is to achieve a single, comprehensive view of the citizen.
Posts Tagged: 21st Century IDEA
The $16.7 Billion Opportunity for Agencies That Digitize
Agencies that replace paper forms with digital self-service solutions, streamline static PDF forms and digitize end-to-end processes can expect big gains.