Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
Posts Tagged: UX
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
Why start with password management? Managing passwords is frustrating and often very inconvenient for employees. The hurdles are ridiculous.
User experience design grounded in community insights and followed by the rapid implementation can be a recipe for success.
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
MyColorado offers all of Colorado’s offical state services in one application that citizens can conveniently use on their mobile devices.
Register now to join your peers for this convenient, completely free virtual summit!
The first step in creating integrated digital experiences for both government employees and citizens is to achieve a single, comprehensive view of the citizen.
Government websites don’t need to be hard to use. Good UX is becoming more and more available to agencies across government.
The existing government process wants long-term solutions to be predictable and written in stone. Unfortunately, reality demands that the government process be responsive to ever-changing needs.