Granicus’ annual Digital Government Awards honor agencies that have transformed civic engagement, service delivery and government efficiency and effectiveness
Posts Tagged: user experience
Zero trust is a buzzword that’s gaining steam. But in simple terms, this model is enabling remote work and improving user experiences.
Government users and service providers share the feeling that if we can figure out how to make something simple once, we can do it again, for all types of services. Self-service is a good first step.
The large-scale move to remote work, combined with recent high-profile cybersecurity attacks have forced government agencies to rethink how they invest in and implement cybersecurity practices that are effective yet also user-friendly.
Here are four ways to improve your agency’s user experience (UX) before Joe Biden’s President’s Management Agenda (PMA) comes out.
We can tell the difference between a digital interaction that’s user-friendly and one that’s not, yet many of us struggle to articulate why something might be difficult to use. Here is some common language to help.
Where interactions suffer is when the quality of data doesn’t match documentation requirements. Improving the citizen experience can resolve these issues.
This user experience envelope gets us closer and closer to seeing and understanding what our tax dollar investments are doing, how they’re going to work, and what they’re going to look like.
Why start with password management? Managing passwords is frustrating and often very inconvenient for employees. The hurdles are ridiculous.
Using APM, your application team can monitor the end user experience of cloud, web or enterprise mobile apps running on physical, virtual or mobile devices.