Posts Tagged: customer

Leadership Insight In Obama Inaguration

Click here to read the full blog post: This post has an interesting take on how brand promise was incorporated into Obama’s inaguration address, which will in turn shape overall strategic direction of the adminstration. Quick snackable leadership tips in the blog included: 1. Communicate reality; transparency is key 2. Employee engagement is criticalRead… Read more »

When Will CustomerService.Gov Arrive?

I was reading this article on since the title caught my attention ( and realized my company was referenced…in case it interested anyone, here is the link to access the white paper mentioned in the article: