Today, citizens have come to expect fast, efficient and accessible services from government agencies. But to be successful, agencies must ensure that their digital strategies increase user engagement and address opportunities to save money. Managed cloud platforms and open source software are enabling agencies to do both.
Posts Tagged: Dan Katz
As citizens demand greater engagement with their government, agencies are working to improve their digital presence to provide a citizen-centric experience. In Tuesday’s webinar, state and local government leaders and industry experts talked about the successful digital strategies employed by Louisville and the state of New York.
In the digital era, citizens are not just getting information about government from press releases or even their state’s main website. Now, citizens are connecting to government via apps, dashboards,various websites and social media. All of these content vehicles reach citizens in new and engaging ways. But the reality is that in the quest to… Read more »
Only a few vendors have created a cloud platform specifically tuned to the needs of managing digital experiences, and the results for agencies have been significant.